According to hospitals for the promotion of health and the Conference held in Berlin this year health services international, 98 per cent of the United States emergency room nurses reported verbal harassment and 67 percent reported physical violence. While in Canada, 84 per cent of nurses in the Emergency Department was witness to verbal harassment once on every shift. While there are 90 percent of them seek to experience insults at least once per week. Australia, there are 70 per cent of nurses who experience violence at least five times a week.
Emergency Department are experiencing violence and has been climbing year after year. so, how are hospitals front and solve this problem?
To provide a solution to this problem, it is important to define the violence of the emergency room and differentiate it from other forms of violence emergency violencia.Sala is different, because it involves patients, family members, relatives and close friends.These acts of violence came from feelings of frustration, the vulnerability and lack of control over health emergencies.
Prevention of violence to the hospital staff training is a step in reducing the incidence of violence in hospital.Potencialmente emergency rooms for violence patients and visitors can recognize by the hospital staff for attending training on violence prevention.
Some preventive measures and procedures already undertaken by health care institutions to avoid that this escalation of violence. Safety measures include metal detectors entries, photo identification for personnel, badges for visitors, policy of treating patients for lower timeout, controlled access to the buildings of the hospital, secure communications, locked doors to emergency rooms telephone cards, closed circuit TV monitoring and trained security guards.
Nursing now solutions (NSN) offer some protection tips to the Department emergency health workers.They have the D.O.G.G.S. or resolving claims grants security. To use the D.O.G.G.S. method, it is important to understand the mentality of the potentially violent person and is in communication with the necessary persona.Es for active listening practice. Also avoid confrontation is a step towards building confidence, and therefore provide help.It is important to let that you person orally ventilate the emotions without comment or opinion.Obtaining a suggestion by the aggrieved party is essential and suggestion of the person could even be razonable.Para preserve the dignity of the person, moving towards a resolution of win - win.
Continue facing these attacks and harassment, the Association of nurses in the United States is promoting a draft law (A6186/S3441) aimed at violence against nurses.With this Bill A6186/S3441, any act of aggression which can cause physical damage to a registered nurse or a practical nurse service will face charges of felony class C.This same provision already exists for attacks against policemen, firefighters, peace officers, technicians in emergencies médicas.El Bill was approved by the State Senate on April 2, 2008 and is currently awaiting the decision of the Assembly.
Meanwhile in the Canada, the Canadian Association of nurses (CNA) is studying the effectiveness of the criminal code to deal with health professionals experiencing violencia.CAN promotes that employers should implement strategies to prevent, identify and tackle violent behaviors, examine the cause of violence, and take steps to make them front and compulsory education and training for management and staff.
Different nursing organization could be presented with different shapes or tips to avoid and prevent violence emergencias.Pero room also is important what is developing or make sure there is a spine or act to our nurses against possible violence emergency support instead of trabajo.Pero prevention is the first step against violence.
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